App support
Keep your practice moving.
Quick answers for Reaper: Pool Coach. The app works entirely on your device and does not require an account.
REAPER COACH · iOS
Contact Reaper Pool School
criser1374@reaperpoolschool.com
Email Coach Chris for help. Include your device model, OS version, and a description of the issue.
Frequently asked questions
Where is my practice history stored?
Your sessions, practice plans, Coach Me results, and preferences are stored locally on your device. The app does not create a cloud account or transmit this information.
Why did my history disappear?
Because practice data stays on the device, deleting the app may also delete its locally stored history. Reinstalling the app does not restore removed local data.
How does Coach Me decide what to recommend?
Coach Me looks at the ordered results of your 12-shot sets, your recent pattern, and optional feedback about how a set felt. It returns one focused observation and one next action.
Does the app need an internet connection?
No. Core practice, plans, history, and Coach Me features run locally and do not require an account.
Basic troubleshooting
- Confirm your device is running iOS or iPadOS 18 or later.
- Close and reopen Reaper Coach.
- Restart the device if timers or sound feedback appear stuck.
- Check that system volume and haptics are enabled for completion feedback.
- When requesting help, include your device model, OS version, and the screen where the issue occurred.
Version information
App version: Reaper: Pool Coach 1.0
Compatibility: iOS and iPadOS 18 or later